When your plant is down and every hour costs money, we mobilise. 24/7 emergency parts sourcing across 40+ OEM manufacturers with same-day despatch and air freight coordination.
Our emergency procurement team operates around the clock. From a single seal to a complete valve assembly — we mobilise our supplier network and logistics contacts to get you back running as fast as possible.
We access 40+ OEM and authorised distributor networks simultaneously — finding your part even when standard channels show zero stock.
Warehouse-to-door air freight managed by our logistics team. DHL, FedEx, and chartered airfreight relationships worldwide. We handle customs and documentation.
Planned or unplanned shutdown? We pre-stage critical spares, manage site delivery schedules, and provide on-site technical support during the turnaround window.
When no stock exists anywhere, we manufacture. Simple components made to drawing or sample in 48–72 hours using our CNC workshop and fabrication facility.
Don't have a part number? Send us a photo, sample or description. Our technical team identifies the correct part, spec and approved substitute within hours.
Set up a framework account with agreed response times, pricing bands and credit terms. Pre-approved for emergency orders — no PO delays in a shutdown.
Call our hotline and speak directly to a technical procurement specialist. We take your part details and plant situation immediately.
We search our stock, then activate our OEM and distributor network simultaneously. You receive availability and pricing within the hour.
Parts despatched same day from stock. Air freight booked, tracked and managed. Customs documentation handled end to end.
Parts delivered to your nominated address with ETA updates throughout. Our team stays available until your plant is back on line.
We have direct sourcing relationships with the world's leading industrial OEMs — meaning we reach stock that generic distributors cannot access in an emergency.
Leave your email and we'll call you back within 10 minutes — or call our emergency hotline directly. Every minute of downtime costs real money, so we act fast.
24/7 Emergency: +1 (800) RIG-N-DIG · Always answered by a technical specialist